Home / FAQFAQ
What is your lead time?
Our lead time is 45days after receipt of the official purchase order, which doesn’t include shipping time on water.
Do you have any MOQ requirement?
Yes, the MOQ for different typeof products are different, please send us an email at firstname.lastname@example.org to get the detailed information.
Do you sell the products to the end users directly?
No, we are unable to sell to end users at this moment, most of our customers are Retailers, Importers, Distributors, Online Stores and etc…If you wanted to buy 1pc for own use, please send email to email@example.com, we will let you know where you can buy our products and which is the closest distributor or retailer to your location.
Can I use your brand?
Can your factory put my own brand name on your products?
Where can I find the operation manual or parts list?
you can use the model number to download the operation manual online, or email us at firstname.lastname@example.org to request a manual
Where can I get replacement parts for my Superpower products?
Replacement parts can be ordered by email to email@example.com.
Which port is close to your factory
Shanghai, it only takes 1.5 hours from Shanghai to our factory, which is very convenient and efficiency.